Privacy Policy

1Who We Are

Hriweta Manufacturing and Sales Private Limited (CIN U31005MH2023PTC406074), Nashik, Maharashtra, is the data fiduciary for personal data collected through www.hriweta.in and our sales, support and partner desks. This policy follows the Information Technology Act, 2000 (and its Rules) and the Digital Personal Data Protection Act, 2023.

2Information We Collect

We do not knowingly collect sensitive personal data and the site is not directed at children under 18.

3How We Use Your Information

• ✦To respond to enquiries and prepare quotations, samples and proforma invoices.
• ✦To process orders, arrange dispatch, issue invoices and provide warranty and replacement support.
• ✦To meet legal, tax (GST) and accounting obligations.
• ✦To improve the website, catalogue and service quality.
• ✦To contact you about your enquiry or order. We send promotional messages only where you have asked for them or consented, and you can opt out at any time.

4Sharing & Disclosure

We do not sell, rent or trade your data. We share it only where needed:

• ✦With logistics partners and transporters to deliver your consignment.
• ✦With payment, accounting and IT service providers acting on our instructions.
• ✦With authorities where required by law, court order or to protect legal rights.

5Cookies, Storage & Third-Party Services

This site uses browser localStorage to remember your theme choice. We do not run advertising trackers. Submitting the enquiry form opens WhatsApp with your details pre-filled; nothing is sent until you press Send, and WhatsApp's own privacy policy then applies. Pages load fonts and scripts from third-party providers (Google Fonts, Tailwind CDN), which may receive your IP address under their own privacy policies. Links to ZaubaCorp, IndiaMART, hriwetab2b.com and proweta.net lead to sites with their own policies.

6Retention

Enquiry data is kept as long as needed to deal with your request and for a reasonable follow-up period. Order, invoice and tax records are retained for the periods required under Indian law (generally up to 8 years). Data is then deleted or anonymised.

7Security

We use reasonable administrative, technical and physical safeguards, including HTTPS, access control and limited staff access. No online transmission is completely secure; please avoid sending bank or card details by email.

8Your Rights

Under the DPDP Act, 2023 you may:

• ✦request access to the personal data we hold about you;
• ✦ask us to correct or complete inaccurate data;
• ✦ask us to erase data that is no longer needed (subject to legal retention duties);
• ✦withdraw consent for processing that relies on consent;
• ✦nominate another person to exercise these rights on your behalf; and
• ✦make a grievance to us and, if unresolved, to the Data Protection Board of India.

To exercise a right, email [email protected] with the subject “Data Request”. We may verify your identity and aim to respond within 30 days.

9Grievance Contact

For privacy complaints, write to the Compliance & Grievance Desk at the address below, or email [email protected]. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.

10Changes to This Policy

We will post any changes on this page and update the date above. Continued use of the site after a change means you accept the revised policy.